The short version
- This website has no accounts, cookies, analytics, or advertising.
- The app stores what you put into it, plus the account and diagnostic information needed to run it.
- We don’t sell personal information, and we don’t use it for advertising.
- To see, correct, or delete your information, email “support” at the domain nostradomo.com.
Who we are
This policy describes how Nostradomo LLC (“Nostradomo,” “we,” “us”) handles personal information on this website and in the Nostradomo software. Nostradomo LLC is the company responsible for it.
The policy is public. You don’t need an account to read it.
This website
This site doesn’t ask you to create an account. It sets no cookies, stores nothing in your browser, and carries no advertising or third-party analytics. The pages are static files, and the fonts, styles, and images they use are served from this domain.
The company that hosts the site may keep ordinary server logs, such as the network address that requested a page and the time of the request, for security and operations. Those logs aren’t used to advertise to you.
If you email us, we receive the address you write from and the contents of your message. We use them to reply and to keep a record of the request.
The app
When the Nostradomo app is in use, it may collect the following.
- Account information, if an account exists. The name and email address used to sign in, and similar details you provide for the account.
- Inventory and property data you enter. What you type about a home and its contents: rooms, items, systems, work done, dates, costs, notes, and the property’s address if you add it.
- Photos and documents you add. Receipts, invoices, manuals, pictures of items, and any other file you attach to a record.
- Device and diagnostic information. The type of device, operating system, app version, and diagnostic information used to find faults and keep the app working.
- Support messages. If you write to us, we keep your message, the address you used, and our reply.
- Purchase records, if you buy something. Payments are handled by Apple, Google, or a payment processor. We receive confirmation of the purchase, not your full card number.
How we use it
We use this information to provide the software, to store the records you create and show them back to you, to answer support requests, to diagnose problems, and to protect the service against misuse.
We don’t use it for third-party advertising, and we don’t build advertising profiles from the records you keep.
Who we share it with
We use service providers for things like hosting and storage, sign-in, email delivery, payment processing, and diagnostics. If you use a feature that reads a document or photo for you, such as pulling the details out of a receipt, the file is sent to a provider that does that processing for us.
These providers process personal information only so they can perform those services for us. Beyond that, we share personal information only when you ask us to, or when the law requires it.
No sale of personal information
Nostradomo LLC does not sell personal information. We do not share it for cross-context behavioral advertising.
How long we keep it
We keep information for as long as we need it for the purposes above. Inventory and property records you keep as part of a home’s history are kept for as long as that history is kept, because keeping the record is the reason you entered it.
Support messages are kept long enough to answer you and to meet any legal duty to retain them, and then deleted. When information is no longer needed, we delete it or de-identify it.
Security
We limit who can reach your information and send it over encrypted connections. No system is perfectly secure, and we don’t promise that ours is. If you think something is wrong, the support page says how to tell us.
Access, correction, and deletion
Email “support” at the domain nostradomo.com to request access to the personal information we hold about you, to ask us to correct it, or to ask us to delete it. If you have an account, include the email address on the account. We may ask a short follow-up to confirm the request is yours before we act on it.
The same address is how you request account deletion. The steps, and what is and isn’t deleted, are on the support page.
Children
The software is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe we have, email us and we will delete it.
Changes
We may update this policy by posting a new version on this page and changing the date at the top. The current version is always available at this address without signing in.